Doctor's Assistant - Training Provided Job in North Wilkesboro, NC

SECTION 1: Job Summary

A Doctor's Assistant is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)   

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Set phoropter to patient RX or re-set to plano (per doctor’s request)
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

SECTION 3: Patient Population Served 

• Team members will work with patients of all ages, races, and genders. 

SECTION 4: Education, Licensure & Certification Requirements 

• High School Diploma or GED

SECTION 5: Experience Requirements 

• Previous medical office experience preferred; previous optometric experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

SECTION 6: Knowledge, Skills and Abilities Requirements

• Professional in appearance and actions
• Logical and Critical thinking skills
• Customer-focused with excellent written, listening and verbal communication skills
• Enjoys learning new technologies and systems
• Detail oriented, professional attitude, reliable
• Favorable result on Background check
• Exhibits a positive attitude and is flexible in accepting work assignments and priorities
• Meets attendance and tardiness expectations
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support need
• Able to communicate effectively in English, both verbally and in writing
• Ability for basic to intermediate problem solving, including mathematics
• Basic to intermediate computer skills
• Proficiency with Microsoft Excel, Word, and Outlook

• Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards

• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 7: Supervisory Responsibilities: 

• This position has no supervisory responsibilities.

SECTION 8: PHYSICAL DEMANDS: 

Indicate the amount of time spent for each activity required as it relates to the essential functions.

Physical Requirements	% of Time	LBS	Physical Requirements	% of Time	LBS
Bending	25		Vision – close/distance	100
Carrying	25	≤ 25	Vision – color vision	100
Climbing	5		Vision – depth perception	100
Driving	10		Vision – peripheral vision	100
Grasping	100		Vision – ability to adjust focus	100
Hearing	100		Stooping	25
Lifting	10	≤ 25	Walking	75
Pulling	10	≤ 25	Writing/Typing	100
Pushing	10	≤ 25	Speaking	100
Reaching	50		Fine Motor Skills	100
Sitting	50		Use of Hands	100
Standing	50		Other (please describe)

Location: Work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.

Exposure:   Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies. 

Equipment: Regularly uses Optometric equipment/devices per sub-specialty requirement such as lensometer; keratometer/autorefractor; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope; telephone, computer, fax, printer and copier.  Other equipment may be used as needed. Must be able to work with precise tools and equipment; must have dexterity to use these items correctly and safely. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.